Resources

Food & Basic Needs

Cedar Hill Shares–Food Pantry & Utility Help

• Address: 403 Houston St., Cedar Hill, TX 75101
• Website: Cedar Hill Shares Food Pantry – Cedar Hill Food Pantry
• Phone: 972-293-2822
• Services: Food assistance for Cedar Hill ISD/ZIP 75104; utility assistance for TXU clients
• Tip: Appointments required for food pick-up

United Way of Dallas–2-1-1 Call Center/Basic Needs Help

• Dial: 2-1-1 (or 866-211-9966) for help with food, bills, crisis
• Website: United Way of Metropolitan Dallas – United Way of Metropolitan Dallas
• Tip: Use when you’re not sure which category the need falls into

Crossroads Community Services

• Address: 4500 S. Cockrell Hill Rd., Dallas, TX 75236
• Website: Crossroads Community Services
• Phone: 214-560-2511
• Services: Large-scale food distribution, fresh healthy food access for families in Dallas/Ellis/Navarro counties; helps build “nutrition-stable” communities
• Tip: Encourage calling ahead to check appointment/drive-thru status

The Mint, DeSoto–Emergency Financial Assistance

• Phone: 972-224-7200
• Website: Financial Assistance — The MINT Foundation
• Tip: Good for help with paying for rent, mortgage, or utilities

Dallas County Health & Human Services (DCHHS)–Housing & Utility Aid

• Address: 2377 N. Stemmons Freeway, Dallas, TX 75207
• Phone (Energy Assistance): 214-819-1848
• Program: Utility assistance via CEAP for eligible low-income households
• Website: DCHHS | Home
• Tip: Encourage clients to call early and ask for “CEAP” or “utility assistance”

Under 1 Roof Dallas–Rental & Utility Assistance

• Address: 5787 S. Hampton Rd., Dallas, TX 75232
• Phone: 214-343-4000
• Website: www.under1roofdallas.org
• Tip: Offers rental and utility assistance

Masonic Children & Family Services of Texas–Rent & Utilities Assistance

• Address: 1240 Keller Parkway, Ste. 200, Keller, TX 76248
• Phone: 817-503-1500
• Website: www.masonichometx.org
• Tip: Provides help for rent and utilities

Texas Department of Housing and Community Affairs–Rental Assistance, Eviction Relief & Utility Help

• Website: https://www.tdhca.texas.gov/help-for-texans
• Eviction Relief: 800-525-0657
• Rent Payment Help: 800-237-6500 or 800-955-2232
• Emergency Homeless Services (short-term rent help): 800-525-0657
• Utility Help: 877-399-8939 or 877-541-7905
• Tip: Hours of Operation: M-F 8am to 5pm
  • Email: [email protected]

Children, Families & Foster-Care Support

Texas Health and Human Services Commission (HHSC)–Child & Family Services

• Website: Your Texas Benefits – Learn –helps with child-care subsidies, SNAP, TANF
• Tip: Great starting place for multiple wrap-around services

Dallas Children’s Advocacy Center (DCAC)

• Address: 5351 Samuell Blvd., Dallas, TX 75228
• Phone: 214-818-2600
• Website: Dallas Children’s Advocacy Center – DCAC Improves the Lives of Abused Children.
• Service: Provides support for children and families who have experienced abuse or witnessed violence
• Tip: This is a child-centered and family-focused organization.

EMPOWER–Texas Child & Family Welfare Contractor

• Address: 1820 Regal Row, Dallas, TX 75062
• Phone: 972-797-9636 or 877-706-1247 (emergency line)
• Website: https://3empower.org
• Email: [email protected]
• Service: Provides case management, foster-care support, and family preservation services.
• Tip: Useful for families working with child welfare systems.

Trusted Family Foundation–Foster & Adoptive Family Support

• Website: Trusted Family Foundation
• Address: 610 Uptown Blvd., Cedar Hill, TX 75104
• Tip: Useful for families in foster care or considering foster/adoptive care

Health/Mental Health/Wellness

Dallas County–Immunization & Public Health Clinic

• Phone: 214-819-2163
• Website: DCHHS Clinical Services | Immunization Clinics
• Note: Public health services for families

2-1-1 Texas–Mental Health & Crisis Support Referral

• Website: 2-1-1 Texas | Texas Health And Human Services Commission–accessible to find mental-health, substance-use, support groups
• Tip: Encourage clients to being with 2-1-1 when unsure where to go for help

Harmony Community Development Corporation–Dallas

• Address: 6969 Pastor Bailey Dr., Ste., 250, Dallas, TX 75237
• Phone: 214-467-6770
• Website: Welcome | Harmony
• Email: [email protected]
• Services: No cost counseling services for Dallas residents; food insecurity, housing assistance & education resources
• Tip: great for families, youth, or couples needing support services

Transportation/Employment/Education Support

My Ride Dallas

• Phone: 972-855-8084
• Website: https://myridedallas.org
• Service: Helps clients find affordable rides, route options, specialized transportation in Dallas County
• Tip: gateway resource for low-cost or subsidized transit

STAR Transit–Cedar Hill/Dallas Suburbs

• Phone: 887-631-5278
• Website: https://www.startransit.org/
• Service: Local On-Demand Transit
• Tip: Especially helpful for local, short distance rides (e.g., grocery, work, school, doctor’s office)

Workforce Solutions Greater Dallas–Employment & Training Support

• Address: 3560 W. Camp Wisdom Rd., Ste. 110, Dallas, TX, 75237
• Website: https://www.wfsdallas.com/
• Phone: 972-709-5377
• Services: Job search assistance, career counseling, training programs, childcare scholarships
• Tip: Encourage clients to review all the resources available

Spectrum/Low-income Internet Program–Digital Access Aid

• Website: https://www.spectrum.com/internet/spectrum-internet-assist?msockid=13e44f686ed765b23ea75bb56ff26420
• Service: Resource for families bridging digital divide
• Tip: available to recipients of the National School Lunch Program (free and reduced lunch); Community Eligibility Provision (CEP); Supplemental Security Income